"not your partner for a day but your partner for life"
Payments. Point of Sale. Digital MArketing.
Lifelong Merchant Services, established in 2021, is committed to revolutionizing how merchants integrate technology and payments. Say goodbye to hidden fees and long-term contracts. From our home base in metro-Atlanta, we proudly offer our services nationwide, spanning from sunny Florida to vibrant California. Our focus? To provide unparalleled payment solutions and innovative POS systems that prioritize your needs. Guided by a steadfast commitment to customer service and technical support, we ensure every business decision benefits you. Let’s shape the future together, fostering growth and success. We are not your partner for a day, but your partner for life!
Champs Trade Show Las Vegas 2025
Champs Trade Show Las Vegas 2024
ALT PRO ATLANTA
Champs Trade Show Las Vegas 2023
Discover Our Talented Team
Meet the People Behind Our Success
Our Team Makes It All Possible
Kermit Lowry
CEO & Founder
Kermit Lowry is the Founder and President of Lifelong Merchant Services. He is a graduate of the University of Georgia with a Bachelor’s in Management Information Systems. Kermit has over 6 years experience in the point of sale and payments space. In his free time he enjoys traveling all over the country and listening to live music.
Nick Ruggiero
Chief Operating Officer
Nick graduated from the University of Georgia in 2018 with a degree in Business Management. During and after college Nick worked in the sports industry before eventually joining the Lifelong team. Today, Nick is the Chief Operating Officer at Lifelong and is (almost) as involved as Kermit in all aspects of the company.
Jeff Donahue
Chief Technology Officer
Jeff Donahue, a seasoned expert in the Vape and CBD industry, joined the Lifelong Merchant Services team in 2024, bringing over a decade of experience. He was drawn to Lifelong after seeing the powerful customizations built into their POS system to support the unique needs of the industry. Starting as an Account Manager, his technical expertise quickly became a valuable asset to the team. With a deep understanding of payment processing and compliance challenges, he helps merchants streamline operations and grow their businesses. His hands-on approach ensures that clients receive tailored solutions that enhance efficiency and profitability. Jeff continues to play a key role in expanding Lifelong’s impact in the Vape and CBD space.
Angela Wauthier
Chief MARKETING Officer
Angela Wauthier is a seasoned marketing executive with more than 10 years of experience driving brand growth and strategic communications.. She holds a Master’s degree in Mass Media & Journalism, a Bachelor’s in Marketing & Communication, and graduate certificates in Communication and Social Media. At Lifelong Merchant Services, Angela leads cross-channel marketing strategy and campaign execution, helping build trusted brands and deliver measurable results. When she's not working you can find her traveling and cuddling up with her fur babies.
Tori Given
Co-Support Manager
At Lifelong Tori specializes in customer service and technical support. She comes from a beauty industry background with over 15 years of customer care experience. Whether it's a simple unit reboot or an integration question, you can always count on her commitment to answer your questions while also putting a smile on your face! Making sure our clients are happy is one of her greatest passions. Outside of work, Tori is a lover of live music and hanging out with her family and friends.
CarlyRose Raketich
Co-Support Manager
At Lifelong Carlyrose is an account manager specializing in sales. She takes pride in an excelled level of customer service with any questions you may have. She is your go to for anyone in need of hearing assistance as she is fluent in three different Sign Languages including ASL, BSL, and ISL.She has worked in many industries from Smoke&Vape for 10 years to semi/professional sports and event coordination. Outside of work, Carlyrose enjoys spending time in the desert camping with friends quad riding and off-roading .
Dakota Duffey
HEAD OF SALES
Dakota is a National Account Manager here at Lifelong. Dakota has spent his professional career in the counterculture industry working with retail stores at the wholesale level. Dakota's customer first approach, fun-loving attitude, and knowledge of operations make him a client favorite. In his free time, Dakota can often be found watching sports, e-sports & even motorsports.
Rick Arnold
Head of Hardware
I started in Information Technology back in 1994 and come to Lifelong with over 30 years of IT experience. My last role in IT was Operations Manager for the City of Kennesaw where I obtained my BA Degree in Business Administration with IT Discipline and recently retired from back in 2023. I love being outside hiking, fishing when able and cutting my 4 acres of land on my Zero Turn mower. My Wife and I just celebrated 38 years of marriage and are expecting our first grandbaby this Easter.
Isaac Garstecki
Account Manager
Isaac Garstecki is a National Account Manager at Lifelong Merchant Services. He is nearing a year of being with the company. He graduated from Slippery Rock University in Pennsylvania with a degree in Business Management. He has obtained various roles in sales since graduating college which has taught him different aspects of business management. He has acquired a skill set from his experience throughout the different roles in business management which makes Isaac unique. He thinks strategically, he displays wonderful leadership skills, as well as conflict management skills, and he is personally engaged to clients needs. When he is not working, Isaac enjoys hiking, snowboarding, spending time with friends, and watching his beloved Steelers play
Cam Jennings
Account Manager
Cam Jennings is an entertainer turned entrepreneur with a well established presence in the adult novelty, smoke & vape, cannabis, and experiential marketing industries. Starting his retail career with Pleasures Entertainment Centers in Denver and most recently serving as the Adult Section Director for CHAMPS Trade Shows, Cam’s goal is to establish his own retail chain knowing the LifeLong POS will be his key to success.
Nick Garten
Head of Onboarding
I've spent most of my professional career managing small businesses and solving problems to keep everything moving. When I’m not programming your hardware in the office I’ll be outside ripping up some mountain bike trails and enjoying nature!
Ryle De la Cruz
Lead Support Specialist
Ryle is a valuable member Lifelong, contributing his knowledge in administrative and technical tasks, with a primary focus on account setup and configuration. He has over six years of experience in the IT and telecommunications industries before joining Lifelong. His commitment to delivering top-notch results is evident in the quality of his work and his dedication to the team's success. Beyond the confines of his professional life, Ryle places great importance on his personal relationships and leisure time. He values moments spent with his family, friends, and his dogs. Ryle's commitment to work-life balance reflects his understanding of the importance of both personal and professional fulfillment. His contributions at Lifelong and his commitment to those around him make him a remarkable individual both in and outside of the workplace.
Justin/Sky Dickson
Support Specialist / Sales
Justin "Sky" Dickson is a seasoned professional with over 25 years of experience in customer service, specializing in troubleshooting and effective problem-solving. As a longtime entrepreneur, he spent more than a decade running a successful vape and smoke shop and another ten years as an event-based ticket broker, honing his skills in client relations, business operations, and strategic decision-making. In addition, Justin brings 15+ years of expertise in SEO and digital marketing, helping businesses expand their online reach and grow their customer base. His commitment to excellence is evident in his versatile skill set, which spans customer support, marketing, and business development. Driven by a passion for service and continuous improvement, Justin remains focused on delivering meaningful results and making a lasting impact.
Micah De la Cruz
Support Specialist
Micah is an individual with a diverse skill set and a passion for both technology and the great outdoors. As a Customer Support Professional, she provides assistance to customers while also showcasing her expertise in Graphics and Video Editing. With her keen attention to detail, Micah is able to resolve support issues efficiently, ensuring customer satisfaction. In addition to her role in customer support, Micah is a Civil Engineer, and holds a Master’s Degree in Engineering. Outside of Lifelong, Micah's interests include sports, art, and outdoor activities.
Joe Acojedo
Support Specialist
I have a diverse background across various industries, primarily focused on providing excellent customer service. Over the past couple of years, I have expanded my expertise to include digital marketing and support. Currently, I am proud to be a Support Specialist at LifelongPOS and also help generate leads for our sales team. Beyond my professional life, I am a big fan of basketball and enjoy spending time outdoors. Whether it's hitting the trails on my bike or exploring new adventures, I love staying active and embracing the beauty of nature.
Khristine Atabelo
Support Specialist
I have a long standing background and skills combined as a customer service representative, through out my career I enjoy talking to people/customers providing solutions and support in a timely manner. I was able to develop a strong communication and problem solving skills. As a support specialist here in lifelong everyday for me is a learning opportunity a chance to improve more and develop every step of the way. So proud to be part of the team
Angelica De La Cruz
Support Specialist
Angelica De La Cruz is a support specialist who makes technical problems easier to handle by giving clear and patient help. She believes good support starts with listening and ends with a helpful solution.
Lenylyn Puzon
Support Specialist
As a Support Specialist at Lifelong POS, I take pride in providing dedicated, solutions-driven service to every client. Here, we’re more than just employees — we’re a family, working together to support each other and grow stronger every day.
COLE NAYLOR
Co-Support Manager
Cole brings over a decade of hands-on experience in the vapor industry to the Lifelong team. As the owner of a successful vape shop in Ohio that’s been open for 10 years, he understands exactly what retailers face—from compliance and customer service to staying ahead of tech. A longtime Lifelong client himself, Cole now helps other shop owners find smarter ways to manage their stores and protect their merchant accounts. When he's not working with clients, you’ll find him spending time with his wife and dogs, out at the range, or exploring new tech.
Zach Sliter
Support Specialist
Zach is a husband, father of three boys, and longtime member of the vape industry with over 10 years of hands-on experience. When he is not working, you will usually find him outdoors riding dirt bikes, grilling, and spending time with his family. Zach joined Lifelong to continue supporting vape shop owners with solutions built for the realities of the industry.
LUKE NELSON
Sales representative
Luke Is a passionate sales representative and current college student at Kennesaw State University pursuing a degree in Business. He has previous experience working in sales and customer-facing roles, where he focuses on building relationships and understanding the customers needs. At Lifelong Merchant Services, Luke supports businesses by helping them navigate payment solutions and improve operational efficiency.
FAQ
Lifelong POS is a complete point-of-sale system designed to streamline your business operations, track inventory, and manage sales. It’s built specifically for vape and smoke shops.
Our Digital Marketing Platform integrates seamlessly with your POS, offering automated email/SMS marketing, review management, and customer engagement tools—all in one place.
Lifelong Merchant Services works with any type of business. We have solutions for brick and mortar, e-commerce and invoicing.
We never charge an application fee!
Lifelong Merchant Services has next day funding options and even same day funding options in some scenarios.
You may be asking, what is a gateway? A gateway is a connection point within the payment journey. A gateway connects your shopping cart, point of sale system or virtual terminal to the next point in the payment authorization process.
Lifelong Merchant Services has partnered with several gateways and has a solution for all the major functions:
Recurring Billing
Invoicing
ACH Payments
E-commerce Integrations
We will find the right gateway for you no matter your needs or hosting site.
Anyone can beat a rate. That isn’t what makes us special. Our secret sauce is in our customer service, technology and support. Each merchant is family to us and we go above and beyond to support them and their business.
Integration is simple and guided by our team. We ensure a smooth transition, with step-by-step instructions to get you up and running quickly.
